Scheduling doctor appointments during the workweek can be tricky, and getting a quick appointment with your regular doctor is often a challenge due to their busy schedules. But if you’re dealing with a health issue, don’t worry – we’re here to assist you. You can talk to us today using a secure app on your phone, or you can visit our clinic in person.

We accept most health insurance plans, including Kaiser, so your video visits are typically covered by insurance (although some plans may require a co-pay). If you prefer to pay without using insurance, we provide discounts, especially if you have an FSA or HSA plan.

Video visits make a lot of sense, especially for older individuals who have difficulty moving around or can’t take time off from work. They’re also a convenient choice when your regular doctor is unavailable or if you have health questions on the weekend.

Union Pharmacy Guide

If you need to get a prescription from a pharmacy in Napa Union after your video doctor visit, let us know and we can call in your prescription for you. You’ll often be able to pick it up on the same day. Here are some pharmacy options near Union. Please be sure to check with these pharmacies to confirm their current operating hours.

How a Video Visit Works

Union and Napa County Senior Medical Resource

Looking for senior medical resources in Napa County? Here are some great resources offered:

• Food Programs:
  • CalFresh: Food assistance available – The CalFresh program gives special help to seniors and people with a disability to buy nutritious food. Stretch your food dollars with the CalFresh program, available through the Self Sufficiency Services division. At CSOA, we have staff available to help you apply for CalFresh or answer questions about your CalFresh case.
  • Medi-Cal: There are many different Medi-Cal programs available for low-income seniors, disabled individuals, individuals in Long Term Care, or in need of at-home care (nursing facility level of care). Each program has distinct eligibility criteria. An eligibility specialist will evaluate your needs and determine eligibility to the correct program, click here to learn how to apply to Medi-Cal and other Medical Assistance Medi-Cal Medi-Cal. At CSOA, we have staff available to help you apply for Medi-Cal or answer questions about your Medi-Cal case.
• Adult Protective Services: 707-253-4398 or (toll free) 888-619-6913 or https://www.countyofnapa.org/185/Adult-Protective-Services is responding to all reports of elder or dependent adult abuse.

   

• Older Adult Mental Health Services: Mental Health Case Management for Older Adults provides treatment and consultation to individuals 60 years of age and older who suffer from mental illness. For those enrolled in the program, we provide assessment, counseling, placement, Lanterman-Petris-Short (LPS) conservatorship monitoring and linkage to community services.We assess the individual’s problems and needs and collaborate with them, along with their supporters, on the development of a wellness and recovery plan. We then set out with them to accomplish the objectives of this plan. The plan is revised based on needs that arise.Services may include
  
  1. Case Management: This involves coordinating and managing services for individuals to ensure they receive the necessary care and support.

  2. Family Support or Collateral Services: These services provide support to family members or others closely connected to the individual receiving mental health services.

  3. Individual and Group Counseling: This involves providing counseling or therapy services to individuals, either one-on-one or in group settings, to address mental health concerns.

  4. LPS Conservatorship and Monitoring: LPS stands for Lanterman-Petris-Short Act, which deals with the involuntary commitment of individuals with mental disorders. Conservatorship is a legal arrangement where a guardian is appointed to make decisions for someone unable to do so themselves. Monitoring ensures that the individual’s rights are protected.

  5. Linkage to Resources and Supports: This service helps individuals connect with various resources and support systems, such as housing, financial assistance, or vocational training.

  6. Medication Monitoring: This involves monitoring an individual’s medication regimen to ensure they are taking prescribed medications as directed.

  7. Mental Health Rehabilitation Services: These services focus on helping individuals with mental health conditions develop skills and coping mechanisms to lead more productive lives.

  8. Placement: This may involve helping individuals find appropriate living arrangements, such as group homes, for those with mental health needs.

  9. Referrals to Other Relevant Resources: This service refers individuals to other organizations or agencies that can provide specific types of support or services.

  10. Assessments: These are evaluations or tests used to determine an individual’s mental health needs or condition.

  11. Older Adult Full Service Partnership: This is a program designed to provide comprehensive mental health services and support to older adults.

   

• Public Health Nursing: The Public Health Nurse (PHN) provides assistance to all the programs under the Comprehensive Services for Older Adults umbrella. The goal of the PHN is to provide individualized intervention to those clients who are medically fragile and most at risk of poor health outcomes. 
• The PHN may provide the following types of services:
  • Accompaniment on home visits where there are medical concerns
  • Education and training (recipient and/or care provider) related to specific medical conditions
  • Education and training on the use of medical equipment (i.e. Hoyer lifts, glucometers, blood pressure machines, etc.)
  • Assistance with medication management and education
  • Short-term intensive case management
  • Advocacy and linkage to other services and supports
  • Assistance obtaining durable medical equipment (DME) / Incontinence Supplies

Hospitals Near Me in Union

When to Visit an Emergency Room: Urgent Care is an excellent choice for addressing many health concerns. It’s often more affordable, with costs typically 80-90% lower than an Emergency Room (ER) visit, and the wait times are usually shorter. Most insurance plans are also accepted at Urgent Care facilities. However, if you are facing a life-threatening emergency, it is essential to call 911 or head directly to the Emergency Room for immediate medical attention.

Examples of when to visit an emergency room:

• Chest pain or difficulty breathing
• Weakness/numbness in one side
• Slurred speech