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Napa: (707) 377-1007

Benicia: (707) 377-1005

Sonoma: (707) 940-1001

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UEI: GU39U1Q3V8S1
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Cert ID: 2030501
National Minority Business ID: WR07769

TeleHealth Urgent Care

Urgent Care + TeleHealth Near Hercules

Need to speak with a doctor urgently in Hercules, CA? Urgent Care + TeleHealth can assist you. You can have a video chat with a doctor using your phone. We aim to offer you an appointment on the same day you call. The doctor can address various health issues and even provide you with a prescription to pick up at a nearby pharmacy. Alternatively, you can visit one of our clinics in Benicia if you prefer. We accept many types of insurance, including Kaiser, and you can find the full list on our website. If you have any questions, please feel free to call us. Additionally, we offer discounts for individuals with FSA and HSA accounts.

Living in Hercules or Contra Costa County? You can easily get medical help through video calls or by visiting our clinic in person, and there’s no need to make an appointment. We accept most insurance plans, including Kaiser.

Whether you have a medical issue, need a prescription refill, or just want to talk about a health concern, we can usually see you on the same day.

For Hercules residents, there’s a new and convenient option: Doctor video visits at Urgent Care + TeleHealth. You can start with a video chat, get a prescription, and if necessary, visit our clinic in person.

Many people struggle to schedule doctor appointments during the workweek, and it can be challenging to get a quick appointment with your regular doctor because they’re often busy. But if you need advice about a health problem, don’t worry – we’re here to assist. You can talk to us today using a secure app on your phone or by visiting our clinic in person.

We accept most health insurance plans, including Kaiser, so your video visits are usually covered by insurance (although some plans may require a co-pay). If you’d prefer to pay without using insurance, we offer discounts, especially if you have an FSA or HSA plan.

Video visits are a great option, especially if you’re an older person who has difficulty moving around or if you can’t take time off from work. They’re also a convenient choice when your regular doctor isn’t available or if you have health questions over the weekend.

Hercules Pharmacy Guide

If you need to get a prescription from a pharmacy in Hercules after your video visit, just tell us what’s convenient for you, and we’ll call in your prescription. You can pick it up on the same day as your video visit. Here are some nearby pharmacies. (Please make sure to check their current hours.)

CVS in Pinole Canyon Drive

CVS in Pinole Fitzgerald Dr.

Open Late

Safeway Pharmacy in Hercules

You can discuss these health problems with a doctor through video calls:

  • Common Colds and Breathing Infections
  • Urinary Tract Infections
  • Acne, Rashes, and other Skin Problems
  • Stomach Pain
  • Ear Aches
  • Eye Issues, like Conjunctivitis
  • Requesting Prescription Refills
  • Headaches
  • Stomach and Digestion Problems
  • Back Pain
  • Problems with Joints and Knees
  • Fever

How a Video Visit Works

1. Find an Open Time

Use our easy appointment link to find a time: doctor video visit. We often have openings on the same day.

2. Appointment Confirmed by Text

You’ll receive a text confirmation which includes a link to start your video visit.

3. Medical Visit

At your appointment time, click on the text link. You can use your phone or a computer/tablet. You don’t have to download any special apps. When the appointment is over, you are always welcome to schedule a follow-up video or in-clinic visit.

4. Prescription Refills

If your provider recommends a prescription, or you need a refill of an existing prescription, we’ll contact a local pharmacy of your choice usually for same day pickup. Please see our Fairfield pharmacy guide below for some suggestions.  *Prescriptions provided at doctor’s discretion and do not include controlled substances.

Directions from Hercules to the Benicia Clinic

While many conditions can be diagnosed online, sometimes it makes sense to come on in for an in-person follow-up visit.  The Benicia clinic is  open 7 days a week and is a short 14 minute drive from Hercules.

 

  • Head south on Civic Dr. and turn right onto Sycamore Ave
  • Turn right onto San Pablo Ave
  • Turn right onto John Muir Pkwy (CA-4) toward Oakland/Sacramento
  • Take ramp onto I-80 E (Eastshore Fwy) toward I-80/Oakland/Sacramento/Martinez/CA-4. Go for 6.2 mi.
  • Take the exit toward Benicia/Martinez onto I-780 E. Go for 5.3 mi.
  • Take exit 5 for E 2nd St toward Central Benicia/E Second St
  • Turn left toward E 2nd St.
  • Arrive at Urgent Care + TeleHealth
    1387 E 2nd St, Benicia, CA 94510

 

Hercules and Contra Costa County Senior Medical Resources

 

Looking for senior medical resources in and around Hercules? Here are some options.

 

  1. Senior Housing:
     The Watermark by the Bay is an Assisted Living program that offers expert associates and caregivers. It provides urban living overlooking the bay and beautiful downtown San Francisco. Live life to the fullest at the junction of the city and The Bay. Explore Assisted Living, Memory Care, and Short-Term Stays designed with you in mind. We all need a helping hand now and then.

    Angels Touch Care Home is an Elder Care facility owned and operated by a Registered Nurse and a Professional Staff with 20+ years experience administering professional and loving care to the elder population. A Registered Nurse regularly assesses all residents’ cognitive, physical, social and emotional status to ensure each is receiving optimum care. All needs are communicated to the personal physician as needed.

  2. Community Resources:
    Contra Costa County has a great section on their website with a variety of services geared towards supporting the seniors in our community.
  3. Contra Costa County Area Agency on Aging (AAA):
    Their mission is to lead in addressing issues affecting older Californians, develop community-based care systems supporting independence, protect the well-being of seniors and those with functional impairments, and promote citizen involvement in service planning and delivery. They identify services, coordinate programs, partner with communities, and seek funding to enhance and create programs. Click Here to learn more.
  4. In Home Supportive Services (IHSS):
    In-Home Supportive Services (IHSS) is the largest publicly funded home care program in the United States. IHSS helps to pay for services to eligible aged, blind and disabled individuals who are unable to remain safely in their own homes without assistance. Disabled children are also potentially eligible for IHSS. IHSS is an alternative to out-of-home care such as skilled nursing facilities, assisted living or board and care facilities.

    WHAT KIND OF HELP IS AVAILABLE?

    Different tasks are evaluated based on an individual’s specific needs. These tasks can include, but are not limited to:

    1. Housekeeping
    2. Grocery shopping
    3. Preparing and cleaning up after meals
    4. Providing transportation to medical appointments
    5. Assisting with spoon-feeding
    6. Helping with the use of breathing equipment
    7. Addressing toileting or incontinence-related needs
    8. Assisting with bathing and maintaining hygiene
    9. Aiding with dressing
    10. Managing medications
    11. Attending to dental, nail, and hair care

  5. Health and Social Services:
    Contra Costa County is the home for a vibrant and growing population of older Americans. Contra Costa Health Services provides numerous programs to address the needs of our seniors.

    Health Services

    Senior Nutrition Program
    Geriatric Consultation Team (for providers)

    Volunteer Opportunities

    Meals on Wheels Volunteer Program
    Senior Peer Counselor Volunteer Program

    Links

    Contra Costa Aging & Adult Services (Employment & Human Services)
    Meals on Wheels of Contra Costa

    Useful Phone Numbers

    Contra Costa County Senior Services
    – From within Contra Costa:1-800-510-2020
    – From all other locations: 925-229-8434

    Alzheimer’s Association 24-Hour Help Line: 1-800-272-3900

Hospitals Near Me in Hercules

When to Visit an Emergency Room: Urgent Care is an excellent solution for many health concerns, is 80-90% less expensive than an ER, generally has shorter wait times and accepts most insurance plans. However, for life-threatening concerns, we recommend calling 911 or visiting an Emergency Room.

Examples of when to visit an emergency room:

  • Chest pain or difficulty breathing
  • Weakness/numbness in one side
  • Slurred speech

 

Testimonials

What They Say

"Very good experience here. Made an appointment this morning, got in quickly , filled out forms online beforehand. Only waited 5 minutes and was seen by efficient, professional doctor. Front staff were very friendly and professional. I highly recommend this office, especially if you are vacationing in Napa!!! ;)"

J Barth on Google, 11/2022

"Fast, thorough, clean, professional, courteous! And I love the text updates and alerts! I am an RN and felt that the care was exceptional."

H. Brodey on Google, 2/2023

 

"All of my questions and concerns were answered with care and respect. The staff is very knowledgeable to help any medical need. A++ for me here."

-B Henry on Google, 2/2023

Come On In

We take the stress out of medical visits by welcoming patients either by easy online appointment or walk-in.